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All the ways to pay with Rental Rewards.

Giving tenants options to pay the way they like helps agents get paid faster and on time. With Rental Rewards, tenants get a choice of payment options and an easy checkout, which means fewer follow-ups and more on-time payments.

Ways to payAt a glance
PayToAuthorised once in the tenant's banking app
Fast
Bank accountSet & Forget, started by the agent
Scheduled
PayIDPaid from any Australian bank
Fast
Credit cardVisa, Mastercard and American Express
Easy
Every payment lands in one place, ready to reconcile

Payment methods tenants can use.

Offer tenants the options that suit them, and see every payment in one platform.

PayTo

A better way to accept bank payments. PayTo removes friction and modernises bank-to-bank payments for agents, property managers and tenants. Tenants authorise it once in their banking app.

  • Clear visibility of all PayTo transactions
  • Quick, secure settlement
  • Easy bank account verification
  • Available for one-off or recurring payments

PayID

PayID makes bank account payments faster and even more secure. Tenants pay from their bank account using a unique PayID, so there are no long account details to copy, and your business name is always shown.

  • Replaces long, confusing BSB and account numbers
  • No change in how you receive your bank payments
  • Your business name is displayed to tenants before they pay

Bank account

Rent is paid automatically from the tenant's bank account with Set & Forget. The agent sets it up, and payments are collected on schedule.

  • Collected automatically on schedule
  • Started by the agent, not the tenant
  • Failed payments retried within 48 hours with Auto Retry

Credit card

Rental Rewards accepts credit card payments, hassle-free and securely.

  • American Express, Mastercard and Visa credit cards are accepted
  • Easy and secure transactions
  • Card details are tokenised, never stored in full

Digital wallets

Tenants can pay quickly and securely with Apple Pay or Google Pay, or with Alipay+ using their own e-wallet app.

  • Apple Pay for iPhone, iPad and Mac users
  • Google Pay for anyone with a Google Wallet
  • Alipay+ for tenants who use Alipay e-wallets
  • No complex setup: just ask us to switch it on

The easiest way to pay rent online.

Set up your payment details once, register with your agent and choose how your rent gets paid. Then let reminders or automatic payments do the rest.

Set & Forget

Rent is deducted automatically from your account on schedule, so you never miss a due date.

YesPay

Get an SMS or email reminder when rent is due, and simply reply YES to have it paid.

Request to Pay

Your agent can send a payment request by SMS or email with a click-to-pay link.

  1. Set up your payment detailsAdd your bank account or card, or authorise PayTo.
  2. Register with your agentSign up through your real estate agent.
  3. Choose how rent is paidSet & Forget, YesPay reminders, PayID or credit card.

Flexibility for every property payment.

We are committed to giving tenants and agents all the ways to pay. From rent to deposits and utility bills, the platform helps with every property need.

Illustration of a tenant paying rent from a mobile phone

Rent payments online

Hassle-free regular payments. Pay rent by PayTo, bank account, PayID or credit card, or have it paid automatically with Set & Forget. With YesPay you get an SMS or email reminder and simply reply YES to pay.

Illustration of a secure online payment on a mobile phone

Rental deposits

Pay your rental deposit online through Rental Rewards. We handle the process and make sure the deposit reaches where it needs to go. A deposit can be a large sum, so we also help the refund run as smoothly as possible.

Questions, answered.

Need help choosing how to pay? Our team handles tenant support. Call us:

(02) 9556 7556 Monday to Friday, 9am-5pm Sydney timeSend us a message
Which payment methods can tenants use?

PayTo, bank account, PayID and credit card (Visa, Mastercard and American Express), plus Apple Pay, Google Pay and Alipay+.

Can PayTo be used for one-off payments?

Yes. PayTo is available for one-off or recurring payments, and tenants authorise it in their own banking app.

How does PayID help?

PayID replaces long BSB and account numbers with a unique PayID. Tenants see your business name before they pay, and you receive bank payments exactly as you do now.

Which cards are accepted?

American Express, Mastercard and Visa credit cards are accepted. Tenants can also pay with Apple Pay, Google Pay or Alipay+.

What happens if a payment fails?

Auto Retry retries a failed payment within 48 hours, and you and your agent are alerted by email and SMS. Fees for failed payments are set out in the Tenant Terms and Conditions.

Offer your tenants every way to pay

Book a demo to see how Rental Rewards collects and reconciles rent for your agency.

Book a demo